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Success in Customer Success
To realize success in Customer Success, we need to define what success means. Really its two-sided. On the one side, from the viewpoint of the customer, its about providing them tools and processes they need to achieve THEIR business objectives. Hopefully the...
How to Improve Sales Results with Remote Selling
Over the last 5-7 years, a number of factors have influenced a general trend that Enterprise B2B SaaS products are being bought through a remote selling motion. COVID-19's need for social distancing measures is basically the nail in the coffin. Remote Selling is what...
B2B SaaS company setting up sales & marketing process
If you are a B2B SaaS company setting up a sales & marketing process, how potential buyers flow through your CRM system is important stuff. If you want to scale your business and become a predictable sales and marketing machine, here are the reasons why you want...
Creating Fixed Priced Services packages for SaaS businesses
Creating fixed-priced packages for SaaS companies is good for your SaaS company and your customers. If you aren’t doing them today, you should prioritize this initiative. If you are doing them today, fantastic, these tips may help you improve their profitability and...
Getting beyond Negative Trust
While most healthy relationships begin at a point of positive trust or at least a neutral position; many sales reps begin their relationships with buyers at a negative trust point, burdened by the promises of their brethren that preceded them. Even with the...
Services Productization for SaaS companies
Many software companies are under increasing pressure to provide lower cost, lower risk deployment models to customers. Some consider this to be part of the ‘consumerization of IT’ or a bi-product of the app economy. Customers increasingly expect SaaS-based products...
Tools & Downloadable Guides
ROI Calculator
Don’t you have better things to spend $$$ on than internal tools? How much could you save with improved revenue operations? Let’s crunch some numbers with our ROI calculator.
Sales Velocity Calculator
Do you have the sales velocity
to hit your targets? Use our quick calculator to find out how you
are doing on three key metrics
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