Everything you need to grow your IT Services business
TekStack provides all the functionality you need to run your business.
TekStack provides the ticketing and support capabilities you need.
- Multi-channel Tickets
- Escalation & SLA monitoring
- Convert Alerts from RMM and other IoT sources
- Track Customer Assets
- Give agents access to KB, call scripts, and ticket history
TekStack’s integrated Delivery capability does so much more than just manage projects. It also allows you to schedule & track project resources to get the most from your limited resources. Your team members can enter their time and convert time entries into billing.
Grow your business through upselling existing customers or acquiring new ones. TekStack gives you all the tools:
- Powerful CRM with a Customer 360 view
- Outbound Sequencing to increase productivity of limited sales resources
- Full CPQ to provide professional quotes.
- Convert opportunities into orders and invoices
Powered by Technology you Trust
Upgrade your team with Microsoft based technology. TekStack is powered by Microsoft products like the Power Platform and integrates to all the tools your team is using today like Teams, SharePoint, Outlook, and more.
How does TekStack compare to
ConnectWise Manage?
TekStack is built for growing IT Service Providers and includes CRM, PSA, and Invoicing built on Microsoft Cloud.
Features |
TekStack | Connectwise |
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Marketing Automation (email, events, social) |
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Sales acceleration with outbound sequencing |
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CRM |
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Quoting & proposals |
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Project management |
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Schedule resources based on skill & availability |
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Help desk ticketing & customer portal |
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Invoicing |
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Integration to Dynamics 365 Business Central |
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Modern user experience |
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Mobile access with the same app |
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Native MS Outlook integration |
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Business process flows to drive key processes |
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Integration to Teams & SharePoint |
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Integration to Power BI for reporting |
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Integration to MS Excel and MS Word |
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Can apply your free Internal Usage Rights? |
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Can tell your customers you run Microsoft end-to-end? |
Modern Tools for your business,
starting at $795 per month.
Get best practices right across the customer journey and all the reporting
you need to make timely decisions with our fixed price, low-risk approach
to getting started.
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